Connect with your customers with our Predictive and power dialers
Integrate your 3CX, Yeastar PBX, FreePBX, and any Asterisk PBX Phone System with SIP Caller power and predictive dialer dialer.
Boost your sales with our powerful, easy-to-use cloud-based dialer.
SIP Caller will enhance your customer satisfaction and retention.
Book for a demo or Try Sip Caller for free
By automating the dialing process and integrating with your PBX or CRM, SIP Caller power and predictive dialer reduces downtime.
Increasing call handling efficiency by up to 90% and increase the number of qualified leads your team can reach each day.
SIP Caller makes multiple calls at a time and connects the call to any free agent.
On the other hand, if your sales team is manually completing repetitive tasks like dialing they’re losing time that could be spent closing deals. Power dialers eliminate these inefficiencies, allowing your team to focus solely on conversations and closing deals.
What can you do with SIP Caller power and predictive dialer
SIP Caller power and predictive dialer has many use cases!
Announcement and reminders
It can be used by Schools, Government, Hospitals, Service Providers and etc for annoucement or provide reminders to their customers and the general public.
Insurance companies , Micro-Finance banks, Loan Companies, Mortgage banks and Commercial banks can use SIP Caller Power Dialer to send reminders to debtors to pay their dues or outstanding balance.
Government can use it to provide special announcements to the citizens. Politician’s can use it for campaigns during election periods. It works like a voice Blasts.
Voice Blast
- Sending notifications
- Delivering alerts
- Making announcements
- Sending offers
- Conducting surveys
- Appointment Reminder
- Broadcasting business phone messages to customers
- Delivering emergency alerts to community members
Surveys
Create customized survey call flows with SIP Caller. Here’s how it works:
1. Initial Prompt: The call flow begins by playing a prompt that invites the user to participate in a survey.
2. Configurable Questions: The call flow then presents a series of questions, one at a time, which can be tailored to your specific needs. You can add, remove, or reorder questions as needed.
3. Answer Collection: Each question expects a single-digit response, which is collected and stored.
4. Prompt Options: Choose from two prompt types:
– Text Prompt: Automatically generates audio using text-to-speech technology.
– WAV Prompt: Upload a custom WAV file for playback.
5. Final Prompt: After completing the survey, the call flow plays a final prompt to thank the user and bid farewell.
With SIP Caller, you can create flexible and interactive survey call flows that cater to your unique requirements.
Call or Service Rating
SIP Caller enables you to create a customized call flow that gathers user feedback through a simple rating system. Here’s how it works:
1. The call flow plays a prompt asking the user to rate their call or service experience.
2. You can specify the valid DTMF digits for the rating (e.g., 1-5). Any invalid input will prompt the user to try again.
3. Once the user provides a valid rating, the call flow plays a second prompt to thank them and bid farewell.
4. You can choose from two prompt types:
– Text Prompt: Automatically generates audio using text-to-speech technology.
– WAV Prompt: Allows you to upload a custom WAV file for playback.
This provides a seamless and efficient way to collect user feedback and improve your customer service experience.
How SIP Caller works
SIP Caller is a cloud based outbound dialer. Your Phone System can be hosted in the cloud or on-premise.
It works with your existing Phone System. Designed from ground up to be secure and easy to use.
Nothing to install in your PBX server, we connect as a remote extension. Fully featured, everything you need from creating the campaign to getting insightful reports.
It can work as a power dialer or predictive dialer. The power dialer can be useful in running campaigns that does not require much interaction with human agents.
When the customer answers the call, the call is either transferred to an agent or a voice prompt is played to the customer. In power dialer campaigns, the uploaded contacts are called continously without pause.
SIP Caller is useful for:
- Sending notifications
- Delivering alerts
- Making announcements
- Sending offers
- Appointment Reminder
- Conducting surveys
- Broadcasting business phone messages to customers
- Delivering emergency alerts to community members
The Predictive Dialer works in similar way but it monitors the call queue to ensure the availability of agents before placing the next call.
When the customer answers the call, the call is transferred to the agent.
Take your call center to the next level with SIP Caller power and predictive dialer
Cut down your agents manual and repetitive tasks and improve your call center performace with SIP Caller power and predictive dialer.
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Why should I use SIP Caller
SIP Caller connects to your existing Phone System as a remote extension, using the standard SIP and RTP protocols, and makes calls using your own telephone lines.
Works with any SIP based Phone System
Leverage your existing phone system.
Run multiple campaigns simultaneously
Define your campaigns in a few clicks
Transparent Reporting
We deliver the best solution and provide a business strategy that makes you a full professional.
Nigerian Help Desk
Our Nigerian-based service desk can provide professional and proactive IT Support to your business
Boost Revenue And Grow Your Business
Our support is guaranteed to increase your business productivity and ROI
Outbound calling campaigns made easier with SIP Caller predictive and power dialer
We make it easy! Creating outbound calling campaigns has never been easier! With SIP Caller you can create a campaign in 3 easy steps:
- Configure the connection to your phone system.
- Define the call flow using pre-defined templates or our visual designer.
- Upload the numbers to call.
And the enjoy these benefits:
- Boost Call Volume: Automate and customize workflows to increase monthly call volume by up to 150%.
- Regulatory Compliance: Ensure steady call pacing to maintain compliance with call regulations and uphold call quality.
- Error-Free Dialing: Eliminate human errors like misdialing, ensuring operational efficiency and accuracy.
- Time Savings: Remove manual dialing tasks, freeing agents from handling answering machines, busy tones, and disconnected calls.
- Enhanced Productivity: Streamline workflows and automate tasks to boost agent efficiency by up to 10%.
- Reduced Burnout: Minimize administrative tasks, enabling sales reps to handle clients faster and with less stress.
- Instant Response: Connect agents with customers instantly, eliminating delays and ensuring seamless conversations.
- Personalized Interactions: Access CRM data to incorporate personalization into script templates, enhancing customer engagement.
- Scalable Collaboration: Scale operations across international borders and volumes without impacting workload, ensuring seamless team collaboration.
SIP Caller for 3CX Just Got Smarter: Now Passing Crucial Data to Agents in Real-Time
This feature allows customers running outbound calling campaigns in predictive dialer mode to pass important information directly to agents via the 3CX Web Client.
How It Works
When SIP Caller transfers a call to the agent, the 3CX Web Client will display information specified when uploading the numbers to call. By using variables, you can pass different values with each call, such as:
- Customer names
- Deadline information
- Work order identifiers
- URLs to open customer records in your CRM
Unlock Endless Possibilities with Customizable Data Passing
With SIP Caller’s advanced data passing feature, agents can access all relevant customer information in real-time, streamlining conversations and boosting efficiency.
Industry-specific examples:
Loan companies: Can pass customer names, loan balances, and payment history to the agents outbound campaignenhance agent-customer interactions.
The possibilities are endless! Depending on your business needs and creativity, you can pass any relevant data to elevate your customer experience and agent productivity.
Real-World Applications
- Personalize interactions by passing customer names, work order IDs, and etc.
- Provide instant access to customer records with CRM URL links
- Enhance agent productivity with contextual data at their fingertips
How to Get Started
To use this feature, customers need to follow these simple steps:
- Specify the Data: Define the variables you want to pass to agents when configuring the call flow in SIP Caller.
- Install the Updated SIP Caller Proxy: Ensure you have the latest version of the “SIP Caller Proxy for 3CX Phone System” installed. Detailed installation steps can be found in the SIP Caller management console.
This new capability streamlines your outbound calling process, enhances agent efficiency, and ensures seamless access to customer data.
Why Choose Netcat Solutions for your outbound dialer solutions
We are 3CX Silver Partner
We are certified 3CX partner in Nigeria.
We love the convenience and flexibility that 3CX phone system offers to businesses. Why stay with a traditional phone system that costs you more money and limits your ability to communicate when, where and how you like.
- Free VoIP Consultations
- 3CX Licenses
- VoIP Support and maintenance
- Hosting and installation
- Hardwares e.g. IP Phones
Signup for 3CX phone system free Trial
We are an authorized SIP Caller distributor
Netcat Technology is a SIP Caller Distributor: Your Trusted Partner for Outbound Dialer Solutions
In today’s fast-paced business environment, effective communication is vital for success. As a leading provider of SIP caller distribution services, we specialize in delivering comprehensive outbound dialer solutions tailored for VoIP PBX and phone systems. Our innovative approach is designed to enhance your business’s calling capabilities, improve customer engagement, and drive operational efficiency.
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WHY NETCAT TECHNOLOGY SOLUTIONS
Let’s start the journey towards success and enhance revenue for your business. Take your company to the next level.
100% Uptime Guarantee
Stay online and connected always
Affordable Plans
We are always fit your budget
24/7 support and assistant
Our team is always available to assist you
Nigerian Help Desk
Our Nigerian-based service desk can provide professional and proactive IT Support to your business
Boost Revenue And Grow Your Business
Our support is guaranteed to increase your business productivity and ROI
Transparent Reporting
We deliver the best solution and provide a business strategy that makes you a full professional.
