3CX Phone System
Never miss an important call with 3CX phone system. Save cost on your business telephone bills. Netcat Technology Solutions Limited provides 3CX installation and support to help you improve your modern office mobility and productivity. 3cx supports hybrid or remote workers 100%
Work From Anywhere With The 3CX Phone System
Business telephone systems have evolved rapidly in the past few years. The limited traditional business phone system have completely transformed into a unified communications system. 3cx allows employees to communicate using various omni-channels and devices on a single integrated phone system wherever they are.
This is the best time to upgrade your communication system. You can’t afford missing important calls when you’re away from the office telephone.
Our team of certified 3cx professionals will install your 3CX phone system and provide ongoing support and maintenance so that you can focus on doing your business. We can setup 3CX in the cloud or on-premise.
If you already have an existing setup and need ongoing 3CX phone system support and maintenance, we can help. Call us on +234 803 707 6714 or +234 809 148 7643.
What Is 3CX Phone System?
3CX is a cloud based or on-premise PBX business communications system that is most suitable for remote workplace.
3CX does not require much upfront capital investment on hardwares. Users can manage inbound and outbound calls directly from their web browsers, 3CX App for Windows, Linux, and mobile apps for iOS and Android.
3CX is compatible with many IP phones from different vendors. Users can also use headsets from VTC, Polycom, Logitech etc.
3CX can integrate with many CRM apps like Salesforce, Hubspot, 1 CRM, amoCRM, Zoho CRM, Bitrix24, Freshdesk, Freshsales, Freshworks, Nutshell, Vtiger, Microsoft Dynamics, Zendesk, connectwise, MongoDB, SQL Databases,SuiteCRM and many more.
Switch to 3CX and save up to 80% of your telecommunications bills.
Your Business Can Benefit With 3CX Telephone System
World class unified communications system with great features such as:
- VoIP phone calls (inbound and Outbound calls).
- video conferencing
- live chat
- help desk
- free unlimited extensions
- call center / contact center (including website customer service chat).
- choose your own SIP Trunk / VoIP Provider
- Choose your own cloud provider
- Choose your own hardware
- Choose either on-premise or cloud installation
- Easy Installation & Management
- Slash Costs of your telecommunication bills
- Mobility – Work from anywhere using WebRTC, Android & iOS apps
- Call queues, IVR or digital receptionists
- Advanced call reporting
- Integration with leading CRM apps
- Agent monitoring tools e.g. listen-in, whisper, and barge into calls
- 3CX updates, upgrades & backups can be deployed automatically
- Web click to call app
- Voice traffic is encrypted for security
- Compatibility with third-party tools
- Facebook Messenger, Microsoft Teams, SMS texting & Microsoft 365 integration
Download your copy of 3CX features PDF
Why Choose Netcat Solutions as your 3CX installer
3CX Partner
We are certified 3CX partner in Nigeria.
We love the convenience and flexibility that 3CX phone system offers to businesses. Why stay with a traditional phone system that costs you more money and limits your ability to communicate when, where and how you like.
Signup for 3CX phone system free Trial
Happy 3CX Customers
Kenneth Aji
IT MANAGER
We are happy to use Netcat Solutions for our 3CX phone system setup.
We can work from any where and it has being working 99.9%. The SIP Trunk and DID number is very reliable. Thumbs up!
Be the first to grab our free trial or demo
WE WILL TRAIN YOUR CALL CENTER AGENTS FREE OF CHARGE
3CX Global Reach
Get the most out of 3CX with 30+ added features
Netcat Technology Solutions in partnership with Voiptools have created more than 30 addons that can enhance your 3CX phone system.
Power Dialer
Dial phone numbers automatically and unattended from your database for appointment reminders, scheduled deliveries, or debt collection. Provide custom messages for each call, and route calls to a customer service representative.
- Appointment Reminders (medical, service, delivery)
- Payment collections
- School reminders: closings/lunch accounts/library fees / unexcused absences
- Community emergency notifications
- Political campaign messages
- Fundraisers
- Satisfaction Surveys
- Solicit
- Supports multiple campaigns
- Supports an unlimited number of simultaneous calls *
- Pull appointments from CRM / Practice Management applications
- Update CRM / Practice Management information
- Utilize text-to-speech for a customized message
- Play pre-recorded messages
- Special discounts for schools
- Route calls to customer service representatives
- Send email and SMS text message notifications **
Auto Voicemail
Quickly Leave pre-recorded Voicemail Messages for your customers.
With Auto Voicemail, when you call a customer whose phone is not reacheable and you are routed to their voicemail box, you can let Auto Voicemail leave a pre-recorded voicemail for the customer.
Simply select a recording from your list and Auto Voicemail will immediately disconnect you from the call and leave the message for you.
- Appointment Reminders (medical, service, delivery)
- Payment collections
- School reminders: closings/lunch accounts/library fees / unexcused absences
- Community emergency notifications
- Political campaign messages
- Fundraisers
- Satisfaction Surveys
- Solicit
- Unlimited Recordings
- Web-Based
- Customizable
- Auto Transfer
- Immediately disconnects the agent from the call, thus instantly making the agent available to place the next call.
- Relieves some of the tedium of leaving repetitious voicemails by having 3CX do it for you.
- Eliminates wasted time saying the same voicemail message over and over throughout the day.
- Ensures a consistent, carefully crafted voicemail is delivered every time.
We also install and manage other modern phone systems such as:
*Panasonic PBX
*Grandstream UCM PBX
*VitalPBX
*FreePBX
*Mitel PBX
